Our Technology Partners — Microsoft, Kaseya, Pax8 & More
The Technology Behind Our IT Services
We work with trusted technology vendors so our clients get reliable, secure and well-supported tools. These partnerships let us monitor and protect your systems around the clock, back up your data, manage your Microsoft 365 and cloud services, and supply the business hardware and phone systems your team relies on.
Microsoft
As a Microsoft Partner, we set up, migrate, secure and support Microsoft 365, Teams, SharePoint, Exchange Online and Azure for businesses across the Lower Mainland. Microsoft 365 services →
Kaseya
Kaseya’s IT management platform powers our 24/7 monitoring, patching and remote support, so we can spot and fix problems before they affect your team. IT monitoring & maintenance →
Pax8
Through the Pax8 cloud marketplace we provide and manage Microsoft 365 and other cloud subscriptions, with simple monthly billing and licences that grow with your team. Cloud IT solutions →
Backblaze
Backblaze cloud storage gives our clients secure, off-site backups for servers, computers and business data, so files can be restored quickly when something goes wrong. Cloud backup →
Lenovo
We supply and set up Lenovo business laptops, desktops and servers: reliable hardware that arrives configured, secured and ready for your staff. Managed IT services →
Ooma
Ooma’s cloud-based business phone service gives your office modern calling that works at the desk or on mobile, without the cost and upkeep of an old phone system.
CIRA
CIRA is the Canadian organization that manages the .ca domain. We work with CIRA for .ca domain services and Canadian DNS protection that helps block malicious and phishing websites. Cybersecurity services →
How our technology partners work together for you
Each partner covers one part of your IT. What makes the difference is how they are combined, configured and supported. Here is how each one fits into the services we deliver.
| What your business needs | Partner technology | Our service |
|---|---|---|
| Email, files, Teams and security | Microsoft | Microsoft 365 services and Microsoft security |
| 24/7 monitoring, patching and remote support | Kaseya | IT monitoring and maintenance and remote IT support |
| Cloud software licences in one place | Pax8 | Cloud IT solutions and our online cloud store |
| Secure off-site backup storage | Backblaze | Cloud backup and disaster recovery |
| Business laptops, desktops and workstations | Lenovo | IT projects and installations |
| Business phone service | Ooma | Setup and support as part of managed IT |
| Your .ca domain name | CIRA | Website hosting and email security |
Why the right partners matter
- Business-grade, not consumer-grade: the tools we use are built for businesses, with central management, security controls and support that consumer products do not offer.
- One point of contact: instead of calling five different vendors, you call us. We deal with the vendor so you do not have to.
- Configured securely from day one: licences and devices are set up with MFA, encryption and backups, following our Microsoft 365 security checklist.
- Predictable costs: licences and services are bundled into clear monthly pricing. See our managed IT pricing guide.
Already have other vendors?
Most businesses already use software and services from other providers, such as accounting software, practice management systems or an internet provider. Through our IT vendor management service, we work with those vendors on your behalf, keep renewals and contacts organized, and make sure everything fits together securely.
Common questions
Do we have to switch to your partners to work with you?
No. We support many existing setups. If a change would clearly save you money or improve security, we explain why and let you decide.
Can we buy Microsoft 365 licences through you?
Yes. We provide Microsoft 365 plans and other cloud software through our partner marketplace, with setup and support included. Our guide to Microsoft 365 Basic vs Standard vs Premium helps you choose.
Who do we call if a partner product stops working?
Call us first. We troubleshoot the problem, and if the vendor needs to be involved, we handle that conversation for you.